I purchased a set and received it UPS today. Wow! I have been a mechanic for 35 years and the last 28 at Doughertyautomotive.com I am used to buying tools off the tool trucks. Primarily Snap on and then Mac Tools. A Torx set from t15 to t55 from Snap On is $259 plus Pa 6% Tax. Hard to believe the value of this set. I haven't used them yet, however, I can tell they are quality from the weight, feel and finish. The case is also very nice with real hinged latches and handle. I have been eyeballing the socket rails you sell. They look extremely nice.

I've been useing your SHM400 stubby metric allen driver set for over a year now and I'm very pleased with the quality and strength of the bits. I'm a professional technician and I use your products every day. I'm also a big fan of your new line of magnetic rails. They do a great job of keeping my sockets organized without taking up any extra space. Good Job VIM !

Mr. Norton, Thank you for the quick response. I will return the defective plier in the envelope provided. It is obvious that VIM is customer driven and this is what will keep me as a VIM customer for a long time to come. In today's day and age, it seems that many vendors are only interested in selling a product with no service when a problem arises. Other tool manufacturers should take a lesson from VIM.