We are currently in progress of moving our facility to its permanent home in Tampa, FL. While orders are still being processed, we will begin shipping from our new facility on January 18th, 2022. Thank you for your patience!

Father's Day Sale

Get 10% off Now through June 17th. Use Code
DADSLOVEVIM
  • 6803 Parke East Blvd. Tampa, FL. 33610
  • 800.728.4942
  • 813-231-6305
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Warranty Claim

Use the form on this page to submit a Warranty claim. Once received, you’re request will be reviewed and responded to within 24 – 48 hours.

  1. Please complete the warranty request form below. Please include a photo of the defective tool. There will be a $9.95 shipping and handling fee. If you purchased your item from our website, you will be able to bypass the fee using you’re the order number from the original order. Please note if an incorrect part number is entered or photo for the warranty we will refund the cost of shipping and the warranty will be denied.
  2. Allow 2 business days (exclude holidays and weekends) for us to get back to you on the status of your warranty.
  3. Once your claim is approved, we’ll notify you the replacement is on its way with a tracking number.
  4. If your item(s) has been discontinued, a replacement part number will be suggested if available. If not available, please contact our customer service department. If no response is received within 2 business days regarding your warranty replacement, your shipping fee of $9.95 will be refunded.

Please be advised, warranties are limited to accept three items per submission.

Any approved warranties on the HDR or HBR ratchets will receive a service kit to field repair the item. For an instructional video, please visit our YouTube page.

  • 6803 Parke East Blvd.
    Tampa, FL. 33610
  • 800.728.4942
  • 813.231.6305
Facebook Twitter Youtube Instagram

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@ Copyright 2001 - 2024 Durston Manufacturing Company. All Rights Reserved

VIMTOOLS Logo and S2 Logo are Registered Trademarks of Durston Manufacturing Company

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Filter by Product categories
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Body Shop
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Master Sets
New Products
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Tool Organizers
VIM Gear

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